Rock-n-Roll City Harley-Davidson®
4985 W. 150th St., Cleveland, OH 44135
BEST PEOPLE, COOLEST CULTURE & MOST ICONIC BRAND

LOVE WHAT YOU DO AND YOU'LL NEVER WORK A DAY IN YOUR LIFE
BEST PEOPLE, COOLEST CULTURE & MOST ICONIC BRAND

 CALL 330-974-0442, OR  SCHEDULE AN INTERVIEW or Apply here



FULL TIME, PART-TIME, VETERANS, FIRST RESPONDERS, RETIREES, TEACHERS...
WE WANT FOLKS WHO WANT TO LOVE WHAT THEY DO



Fulfill the Dream, Live the Lifestyle!  Do not wait to apply, send us your information today.  We are searching for an energetic, sales-driven, competitive, and, of course, Harley-Davidson® loving candidate to join our Team as H-D® Motorcycle Sales Professional.

Major Responsibilities

  • Come to work every day ready to MAKE IT HAPPEN!
  • Every day focus will on greeting, talking with customers, developing relationships that lead to finding the right motorcycle fit and that dream for the customer.  
  • Obtain customer commitment to meet with the manager to review numbers and finalize the closing.
  • Understand motorcycle models by studying characteristics and capabilities; comparing competitive models and other available options while staying up to date with the upcoming new features and designs.
  • Cultivate prospects and build a pipeline by working the showroom floor and customer follow-up via phone calls, emails, and promoting through social media. 
  • Participate in events at the dealership and at outside events networking with motorcycle riders and inspired riders.
  • Other duties as assigned.

Career Path

  • Assistant Manager or Finance / Sales Manager

Qualifications

  • Live and lead by our values every day– Respect, Honest, Fun, Energy, Responsibility, Fairness, Commitment. 
  • High energy, competitive, and sales-driven personality.  No sales or motorcycle sales experience is required, we will train the Right Candidate.
  • Ability to start a conversation with anyone.  Ability to spend time making outbound calls.
  • Ability and desire to provide exceptional customer experience with every customer every time.
  • Must be a Motorcycle Rider and must be passionate about the Harley-Davidson® brand.
  • Must hold a motorcycle endorsement or must be willing to obtain one within 90 days of employment.

Benefits We Offer Our Team

  • Competitive base pay and performance-driven commission
  • 401k Retirement Plan with up to 4% employer match
  • Medical, Dental, Vision, Life and Disability Insurance
  • Paid time off for Vacation and Holidays
  • Employee Retail Discount (Up to cost +10%).

We Believe in this brand, in this culture, in this lifestyle, and in this dream. Make this dream your reality and APPLY TODAY!

APPLY NOW

Are you passionate about taking care of People?
Do you enjoy selling a lifestyle?
Are you a Harley-Davidson enthusiast?

 If yes, Join Our Team and help us grow our business as the Service Advisor!  

Major Responsibilities

  • Come to work ready to make it happen!
  • Greet the customer as they arrive in the service area, identify motorcycle services needed, create a work order, and coordinate the work with the qualified service technician.  
  • Answer incoming phone calls and schedule service appointments.
  • Once the service technician diagnoses the program, call the customer to advise on the cost and repair timeline.  Once the work order is completed, call the customer to coordinate final payment and pick up.
  • Generate service revenue by recommending additional repair and maintenance services and accessories with every customer every time.  
  • Other responsibilities as assigned.

Career Path

  • Parts or Service Supervisor/ Parts or Service Department Manager

 Qualifications

  • Live and lead by our values every day– Respect, Honest, Fun, Energy, Responsibility, Fairness, Commitment.
  • Must be highly organized with high energy, competitive, and sales-driven personality.  Must be able to exercise patience with customers.
  • Ability and desire to provide exceptional customer experience with every customer every time.
  • Must have some technical expertise or have some knowledge of H-D Motorcycles.  
  • Must hold a motorcycle endorsement or must be willing to obtain one within 90 days of employment.

 We Believe in this brand, in this culture, in this lifestyle, and in this dream.  Make this dream your reality and APPLY TODAY!

APPLY NOW

We are searching for a Fun individual with strong communication skills to join our Team as H-D Receptionist! 

Schedule: Part-Time, 3 days per week (Tuesday, Wednesday, Friday, some Saturdays).

Major Responsibilities

  • Be the voice and face of our dealership!
  • Provide a fun, full-service shopping experience to our customers.
  • Answer multiline phone system.
  • Coordinate phone calls with the appropriate department and employee.
  • Perform any administrative tasks as needed.

Qualifications

  • Live by our values daily – Respect, Honesty, Fun, Energy, Responsibility, Fairness, Commitment.  
  • Passion for people and Harley-Davidson® brand.
  • Friendly, outgoing personality with a positive attitude and great communication skills.

 We believe in this brand, in this culture, in this lifestyle, and in this dream.  Make this dream your reality and Apply Today!

APPLY NOW

Fulfill the Dream, Live the Lifestyle, Enjoy your Passion as a Motorclothes Department Supervisor of a Legendary Brand like Harley-Davidson®

Do you believe in MAKING a Difference for customers, employees, and community?
Are you ready for your next career opportunity to lead a team?
Do you love Fashion?   Do you have the passion to sell and represent a unique product as Harley-Davidson® MotorClothes and Accessories?

 If so, we have the opportunity you have been looking for!   This responsibility involves overseeing and leading a multi-million MotorClothes Department at a premier Harley-Davidson® Dealership.

Full-Time Position: 5-day workweek, Tuesday-Saturday schedule.  
Compensation:  Hourly rate plus bi-weekly commission
.  

A Day in Life

  • Come to work ready to MAKE IT HAPPEN and Make a Difference!
  • Provide daily direction and coordination for riding gear, accessories, clothing sales focusing on maximizing a sale with every customer every time while providing an exceptional experience for our guests.
  • Supervise and maintain an accurate up-to-date inventory management and control system.
  • Develop advertising and promotional campaigns for merchandise and displays.
  • Handle customer complaints reasonably and timely, showing empathy and a positive attitude, demonstrate our commitment to superior customer experience.
  • Establish departmental work schedule balancing the workload of all employees.
  • Recruit and select new employees for the department to build a strong winning team.
  • Connect and develop relationships with Harley Owners Group (HOG Group).
  • Other dealership and leadership responsibilities. 

Are you up for the challenge?  If so, here are a few qualifications we are searching for

  • A Team Leader and performance driver with a winning mentality and competitive drive.
  • A minimum of 2 years in the retail/fashion industry with some leadership experience.
  • Excellent communication skills and ability to communicate with customers, employees, peers.
  • Advanced in computer skills including point-of-sale management.
  • Passion for the Harley-Davidson® brand is preferred.

 We inspire and fulfill dreams around the world through Harley-Davidson motorcycling experiences and YOU CAN BE A PART OF IT! 

APPLY NOW

 

We are searching for a Fun and competitive individual with a flair for fashion and strong communication skills to become a Harley Brand Associate - Fashion, Clothing, Riding Gear!

 Schedule: Part-Time, up to 3-4 days per week. 

 Major Responsibilities

  • Provide a fun, full-service shopping experience to our customers.
  • Educate our customers on current fashion trends and new Harley styles.
  • Assist with answering the phones ensuring courtesy and timely follow-up.
  • Accept cash and credit card payments for merchandise purchases. Keep cash register accurate.
  • Maintain clean and current displays of merchandise that are appealing to customers.
  • Conduct or participate in periodic physical inventory of all merchandise (counts, reports, etc).
  • Make outbound phone calls inviting our customers to our events or promoting products. 

Career Path

  • Retail Sales Supervisor/Retail Department Manager.

 Requirements

  • Live and lead by our values every day – Respect, Honesty, Fun, Energy, Responsibility, Fairness, Commitment. 
  • Passion for people and the Harley-Davidson brand.
  • Experience in merchandising and retail sales or demonstrated ability to learn the sales process.
  • Ability to engage anyone in conversation and build lasting relationships.
  • Friendly, outgoing personality with a positive attitude; must understand fashion.
  • Ability to stand on your feet.

 
We believe in this brand, in this culture, in this lifestyle, and in this dream.  Make this dream your reality and Apply Today!

APPLY NOW

We are looking for Certified Technicians who love working on bikes as much as riding them, and are committed to servicing H-D® bikes with the highest level of attention-to-detail.

Major Responsibilities

  • Repair and maintenance of motorcycles.
  • Provide prompt, dependable, high-quality, vehicle service to internal and external customers.
  • Work closely with the service writers and parts department teams.
  • Assist service writers and the parts department teams.
  • Assist service writers with writing up orders, communication with customers, test riding, or any other issue which will ensure customer satisfaction and improve the overall service process.
  • Maintain technical PHD and other qualifications by completing any necessary training programs.
  • Other responsibilities as needed within the service and parts departments.

Career Path

  • Shop Foreman / Parts or Service Department Manager

Qualifications

  • Live by our values every day- Respect, Honest, Fun, Energy, Responsibility, Fairness, Commitment.
  • Harley-Davidson Service Technician Certification.
  • Valid Motorcycle endorsement, ability to push and move any size motorcycle.
  • Clean driving record (less than 4 points).
  • High energy with a strong focus and desire to provide exceptional customer experience.

Benefits We Offer Our Team

  • Competitive Wage
  • 401k Retirement Plan with up to 4% employer match
  • Medical, Dental, Vision, Life and Disability Insurance
  • Paid time off for Vacation and Holidays
  • Employee Retail Discount (Up to cost +10%)

We Believe in this brand, in this culture, in this lifestyle, and in this dream. Make this dream your reality and APPLY TODAY!

APPLY  NOW

Are you the planner in your friend group? Energetic and fun?
Are you creative and love interacting on social media?  
If so, we would love to have you join our team! 

It can’t be more Fun than being around Harley-Davidson Motorcycles and a Fun Harley Environment.  Under the direction of the General Manager and in collaboration with the Dealership Management Team, the Event Coordinator is responsible for the success of all events and support to the marketing department.

 This is a Fulll-Time Position (30-40 hours per week, 5 days per week).  We are open Tuesday-Saturday.  Position will work every Saturday.

Top Reasons to be part of Our Team

  • The best People, the coolest Culture, the most iconic Brand! And we sell a Dream!
  • Employee benefits, such as dental, vision insurance, 401K plan, employee H-D discount, and more.
  • Top in the Region Harley-Davidson Dealership Group influenced by a Fun and Family-focused atmosphere.
  • Fun! Fun! Fun environment where Motorcycle Riding counts as work!

A Day in the Life of an Event Coordinator

  • No two days are ever the same
  • Prepare and execute dealership events large and small both onsite and offsite.
  • Ensure all marketing/event materials in store are posted, current and look professional.
  • Book all event vendors and promotional specialists and communicate with them regularly.
  • Post and promote our dealership and events on social media.
  • Capture photography and leads at events.
  • Act as a HOG Chapter Liaison and keep constant contact and communication with the chapter members.
  • Present and speak at events, present and speak in front of small and large crowds.
  • Shop for supplies for all events, set up tables, event areas, food preparation.

Experiences

  • Event or party planning experience is required.
  • Communication - ability to comfortably speak in front of a small and a large crowd; ability to creatively post on social media.
  • Creativity - ability to think outside the box and be creative with ideas.
  • Must be highly social, highly energetic, great at building relationships with anyone.
  • Excellent computer and social networking skills.
  • Motorcycle experience is NOT required but passion for the Harley-Davidson brand is preferred.

 We Believe in this brand, in this culture, in this lifestyle, and in this dream.  Make this dream your reality and APPLY TODAY!

APPLY NOW

We are searching for an energetic, fun, and, of course, Harley-Davidson® loving candidate to join our Team as an H-D® Lot Associate!  This position is part-time with flexibility in hours depending on the season.

Major Responsibilities

A Day in the Life

  • Wash motorcycles and get H-D ready for delivery!
  • Pick-up, drive and deliver motorcycles, parts, other equipment, and gear to customers and dealerships.
  • Move, push motorcycles.
  • Dealership facility maintenance, such as litter pick-up, event set up and tear down, and other minor maintenance needs.
  • Perform other duties in the service department and in the dealership.

Qualifications

  • Live by our values every day– Respect, Honest, Fun, Energy, Responsibility, Fairness, Commitment.
  • Valid Motorcycle endorsement, ability to push and move any size motorcycle.
  • Ability to drive a truck and trailer with some previous experience.
  • Demonstrated willingness to work flexible hours.
  • Valid driver’s license; no more than 2 points on a license.

 We Believe in this brand, in this culture, in this lifestyle, and in this dream. Make this dream your reality!

APPLY NOW

Do you thrive when engaging with customers?
Do you enjoy talking on the phone?
Do you like taking care of people?  

If yes, join our team and help us grow our business as our Business Development and Customer Care Associate.  This is a Full-Time Position with a Tuesday-Saturday schedule.  

Major Responsibilities

  • Generate sales leads and appointments via making outbound phone calls. 
  • Monitoring and contacting internet leads.
  • Determining customer needs and/or concerns by active listening.
  • Learning, understanding, and following call and email scripts.
  • Set, confirm, and follow-up on appointments.
  • Communicating with the sales teams and sales managers.
  • Following and understanding daily goals. 
  • Updating sales tracker in real-time.

Career Path

  • Retail Sales Supervisor/Retail Department Manager

Qualifications

  • Live and lead by our values every day – Respect, Honesty, Fun, Energy, Responsibility, Fairness, Commitment. 
  • Passion for people and the Harley-Davidson brand.
  • Experience in merchandising and retail sales or demonstrated ability to learn the sales process.
  • Ability to engage anyone in conversation and build lasting relationships.
  • Friendly, outgoing personality with a positive attitude; must understand fashion.
  • Ability to stand on your feet.

APPLY NOW

Are you passionate about Parts, and are you Mechanically Savvy?
Do you love taking care of People and Selling Products?

If yes, join Our Team and help us grow our business as our Parts Sales Consultant!

Major Responsibilities

  • Come to work ready to make it happen!
  • Work directly with customers to help determine and supply them with parts and accessories.
  • Point out any sales, specials, or new merchandise to customers. Focus on selling daily.
  • Customize motorcycles & fulfill Dreams for our Customers!

Career Path

  • Parts or Service Supervisor/ Parts or Service Department Manager

Qualifications

  • Live and lead by our values every day– Respect, Honest, Fun, Energy, Responsibility, Fairness, Commitment.
  • High energy, competitive, and sales-driven personality.
  • Ability and desire to provide exceptional customer experience with every customer every time.
  • Motorcycle Riding experience is preferred.

 We Believe in this brand, in this culture, in this lifestyle, and this dream. Make this dream your reality!

APPLY NOW

Top Reasons to be part of our Team

  • Compensation plans that include performance-driven incentives.  We sell Dreams!
  • Employee benefits: health, dental, vision insurance, and a 401K plan with up to 4% employer match.
  • Top-in-the-Region Harley-Davidson® dealership group influenced by a family-focused and fun environment.
  • We value and live by our Mission To Make a Difference in the lives of our Team, Customers, and Community!

Did we mention that Motorcycle Riding counts as work!