Rock-n-Roll City Harley-Davidson®
4985 W. 150th St., Cleveland, OH 44135

216.252.3111

THE BEST PEOPLE, THE COOLEST CULTURE, THE MOST ICONIC BRAND

FULL TIME & PART-TIME: Military Veterans, First Responders, Retirees & Teachers...
WE WANT FOLKS WHO WANT TO LOVE WHAT THEY DO

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Take the next step. Let your personality speak for itself with our quick and easy one-way video interview. 

Step-by-step instructions, a tutorial, re-record options, a practice question and FAQs will have you ready to impress.
The interview won't start until you're ready!

apply now


More comfortable with an online application? Search the department and position below that you're interested in below, and apply using the link there.

Top Reasons to be part of our Team

 
Compensation structure includes base pay and sales performance-driven incentives.  We sell Dreams!

Employee benefits – health, dental, vision insurance and a 401K plan with 4% employer match.

An independent survey, completed every year for the past three years, shows our employees love the environment, appreciate our commitment to personal wellness and professional growth, and value our company mission to Make a Difference in the lives of our team, our customers and our community. 

Did we mention that Motorcycle Riding counts as work!

More comfortable with an online application? Search the department and position below that you're interested in below, and apply!

Fulfill the Dream, Live the Lifestyle!  Do not wait to apply, send us your information today.  We are searching for an energetic, sales-driven, competitive, and, of course, Harley-Davidson loving candidate to join our Team as H-D Motorcycle Sales Professional.
 
Top Reasons to be part of our Team

  • The best People, the coolest Culture, the most iconic Brand!
  • Compensation structure includes salary and sales performance-driven incentives.  We sell Dreams!
  • Employee benefits – health, dental, vision insurance and a 401K plan with 4% employer matching.
  • Top in the Region Harley-Davidson Dealership Group influenced by a Fun and Family-focused atmosphere. 
  • Fun! Fun! Fun! Fun environment where Motorcycle Riding counts as work!

Major Responsibilities

A Day in the Life

  • Come to work every day ready to MAKE IT HAPPEN!
  • Every day focus will on greeting, talking with customers, developing relationships that lead to finding the right motorcycle fit and that dream for the customer.  
  • Obtain customer commitment to meet with the manager to review numbers and finalize the closing.
  • Understand motorcycle models by studying characteristics and capabilities; comparing competitive models and other available options while staying up to date with the upcoming new features and designs.
  • Cultivate prospects and build a pipeline by working the showroom floor and customer follow-up via phone calls, emails, and promoting through social media. 
  • Participate in events at the dealership and at outside events networking with motorcycle riders and inspired riders.
  • Other duties as assigned.

Career Path

  • Senior Sales Associate / Assistant Manager or Finance / Sales Manager

Qualifications

  • Live and lead by our values every day– Respect, Honest, Fun, Energy, Responsibility, Fairness, Commitment. 
  • High energy, competitive and sales-driven personality.  No sales or motorcycle sales experience is required, we will train the Right Candidate.
  • Ability to start a conversation with anyone.  Ability to spend time making outbound calls.
  • Ability and desire to provide exceptional customer experience with every customer every time.
  • Must be a Motorcycle Rider and must be passionate about the Harley-Davidson® brand.
  • Must hold a motorcycle endorsement or must be willing to obtain one within 90 days of employment.

Benefits We Offer Our Team

       •  Competitive base pay and performance-driven commission

  • 401k Retirement Plan with up to 4% employer match
  • Medical, Dental, Vision, Life and Disability Insurance
  • Paid time off for Vacation and Holidays
  • Employee Retail Discount (Up to cost +10%)

 apply now

We inspire and fulfill dreams around the world through Harley-Davidson motorcycling experiences and YOU CAN BE A PART OF IT!

Top Reasons to be part of our Team

  • $5,000 Sign-on Bonus for any Expert or Master Level Harley-Davidson Technician!
  • The best People, the coolest Culture, the most iconic Brand!
  • Employee benefits- health, dental, vision insurance and a 401K plan with 4% employer matching.
  • Top in the Region Harley-Davidson Dealership Group influenced by a Fun and Family-focused atmosphere.
  • FUN! FUN! FUN! Fun environment where Motorcycle Riding counts as work!

Major Responsibilities

A Day in the Life

  • Repair and maintenance of motorcycles.
  • Provide prompt, dependable, high quality, vehicle service to internal and external customers.
  • Work closely with the service writers and parts department teams.
  • Assist service writers and the parts department teams.
  • Assist service writers with writing up orders, communication with customers, test riding, or any other issue which will ensure customer satisfaction and improve the overall service process.
  • Maintain technical PHD and other qualifications by completing any necessary training programs.
  • Other responsibilities as needed within the service and parts departments.

Career Path

           Shop Foreman / Parts or Service Department Manager

Qualifications

  • Live by our values every day- Respect, Honest, Fun, Energy, Responsibility, Fairness, Commitment.
  • Harley-Davidson Service Technician Certification.
  • Valid Motorcycle endorsement, ability to push and move any size motorcycle.
  • Clean driving record (less than 4 points).
  • High energy with a strong focus and desire to provide exceptional customer experience.

Benefits We Offer Our Team

  • Competitive Wage
  • 401k Retirement Plan with up to 4% employer match
  • Medical, Dental, Vision, Life and Disability Insurance
  • Paid time off for Vacation and Holidays
  • Employee Retail Discount (Up to cost +10%)

 apply now

We inspire and fulfill dreams around the world through Harley-Davidson motorcycling experiences and YOU CAN BE A PART OF IT!

Are you passionate about Parts and are you Mechanically Savvy?
Do you love taking care of People?
Do you enjoy selling products?
If yes, Join Our Team and help us grow our business as our Parts Advisor!

Major Responsibilities

A Day in the Life

  • Greet customers immediately in a professional and friendly manner.
  • Work directly with walk-in and telephone customers to help determine and supply them with parts and accessories.
  • Point out any sales, specials, or new merchandise to customers.  Focus on selling daily.
  • Ensure merchandise displays are stocked, clean, and appealing to customers.
  • Become familiar and efficient with all phases of the computer system required for P&A management.
  • Interface with Service Technicians and ensure their Parts and Accessories (P&A) needs are being met.
  • Maintain cleanliness of P&A department and keep inventory neatly stacked and orderly.

Career Path

  • Parts Supervisor/ Parts Department Manager

Qualifications

  • Live by our values every day– Respect, Honest, Fun, Energy, Responsibility, Fairness, Commitment.
  • High energy with a strong focus and desire to provide exceptional customer experience.
  • Retail Sales experience is required; Motorcycle Riding experience is preferred.
  • Knowledge of and experience with servicing of motorcycles, and other products sold by the dealership, or the demonstrated ability to quickly learn.
  • Experience with Point-of-Sale and computerized inventory systems or the ability to learn new technology; must have very good computer skills.
  • Passion for Harley-Davidson brand.

Benefits We Offer Our Team

  • Base pay and commission plans
  • 401k Retirement Plan with up to 4% employer match
  • Medical, Dental, Vision, Life and Disability Insurance
  • Paid time off for Vacation and Holidays
  • Employee Retail Discount (Up to cost +10%)

 apply now

We inspire and fulfill dreams around the world through Harley-Davidson motorcycling experiences and YOU CAN BE A PART OF IT!

Do not wait to apply, send us your information today.  We are searching for a Fun and competitive individual with a flair for fashion and strong communication skills to become Harley Brand Associate, Clothing & Accessories!

Top Reasons to be part of our Team

  • The best People, the coolest Culture, the most iconic Brand!
  • Compensation structure includes salary and sales performance driven incentive. We sell dreams!
  • Employee benefits- Health, Dental, Vision Insurance and a 401K Plan with up to 4% employer matching.
  • Top in the Region Harley-Davidson Dealership Group influenced by a Fun and Family focused atmosphere.
  • Fun! Fun! Fun! Fun environment where Motorcycle Riding counts as work!

A Day in the Life

  • Provide a fun, full-service shopping experience to our customers.
  • Meet and exceed sales goals and standards of performance.
  • Educate our customers on current fashion trends and new Harley styles.
  • Assist with answering the phones ensuring courtesy and timely follow up.
  • Accept cash and credit card payments for merchandise purchases. Keep cash register accurate.
  • Maintain clean and current displays of merchandise that are appealing to customers.
  • Conduct or participate in periodic physical inventory of all merchandise (counts, reports, etc.).
  • Make outbound phone calls inviting our customers to our events or promoting product.
  • Other duties as assigned.

Career Path

  • Retail Sales Supervisor / Retail Department Manager

Requirements

  • Live and lead by our values every day- Respect, Honest, Fun, Energy, Responsibility, Fairness, Commitment.
  • Passion for people and Harley-Davidson brand
  • Experience in merchandising and retail sales or demonstrated ability to learn sales process
  • Ability to engage anyone in conversation and build lasting relationships
  • Friendly, outgoing personality with a positive attitude; must understand fashion
  • Ability to stand on your feet

We Believe... In riding motorcycles.In this brand.In this lifestyle.In keeping this culture alive. In the wind on our faces.In the freedom it gives you. In the friendships that form.In riding as long as we can in our given weather.In growing our packs.In teaching others how to ride. In giving back. In supporting our communities.In always having somewhere to ride.In people of all walks of life coming together to do one thing and YOU CAN BE A PART OF IT!

APPLY NOW

•Are you Competitive, a Leader, and FUN to be around?  Do you believe in MAKING a difference?
•Would you love to work for a Legendary Brand and drive sales for a Unique Product like Harley-Davidson?
•Are you passionate about working with People and delivering exceptional experiences?  

If so, we have the opportunity you have been looking for!  As a Harley-Davidson Assistant Motorcycle Sales Manager, you will motivate and guide your sales team to success by ensuring our customers receive a world-class sales experience.  

A Day in Life

•Come to work ready to MAKE IT HAPPEN!
•Serve as a leader, recruiter, coach, educator, motivator
•Steer and manage the sales operation of new and pre-owned Harley-Davidson Motorcycles
•Guide and develop your sales team by using your leadership skills and sales expertise
•Use your management skills to forecast and create sales objectives and goals
•Motivate your team to meet and exceed sales goals using open communication
•Develop your sales team by using your leadership skills to offer new and different sales techniques
•Communicate openly and consistently with your sales team and assess their needs
•Track customer traffic peaks to provide consistent sales floor coverage for optimal customer service
•Be a visible leader to customers, service driven, and confident in your sales team to provide a world-class customer experience
•Assist in the Finance office; present financial products to customers.

Are you up for the challenge?  If so, here are a few qualifications we are searching for

•2-3 years of experience within the sales department of a motor vehicle dealership in a leadership role
•Proven track record with the feature/benefit sales approach
•Excellent leadership and managerial skills; knowledge and desire to develop a sales team
•Superior face to face communication skills, focused on a high standard of customer service
•Organized with good time management skills, attention to detail, and excellent computer ability
•A passion for the Harley-Davidson brand and active riding experience will be required

Why Join Our Team?

•The best People, the coolest Culture, the most iconic Brand
•High and evolving degree of responsibility
•Health, Dental and Vision insurance, 401(k) with up to 4% employer match
•Employee Retail Discount and a Family Focused environment

We inspire and fulfill dreams around the world through Harley-Davidson motorcycling experiences and YOU CAN BE A PART OF IT! 

APPLY NOW